Privacy Policy

Privacy Policy Ruitersport Maddelin

Your privacy is extremely important to us. At Ruitersport Maddelin, we handle your data with the utmost care and in compliance with the General Data Protection Regulation (GDPR) and other applicable privacy laws and regulations. Below, we explain what data we collect, how we process it, and what rights you have.

What data do we collect and why?

Personal data during registration or order placement
When you place an order or register with us, we store certain information, such as your name, address, phone number, and email address (contact details). This information is necessary to process your order, deliver it, and keep you updated on the status of your order.

Newsletter and marketing purposes
When you subscribe to our newsletter, we use your email address to inform you about offers, news, and events. You explicitly give your consent for this when signing up. You can unsubscribe at any time via the unsubscribe link in the newsletter or by contacting our customer service.

Payment data
To facilitate payments, we only share the necessary data with the payment provider. Your bank details are never stored, and all payments are processed via a secure connection.

Website visits and traffic data
To improve the usability of our website, we analyze anonymous traffic data, such as the pages visited and navigation on our site. These data are not linked to personal information.

How do we protect your data?

We have implemented technical and organizational measures to protect your data from loss, misuse, or unauthorized access. This includes secure connections (SSL), secure data storage, and restricted access to your data within our organization.

Your rights under the GDPR

As a customer, you have the following rights:

• Access: You can request access to the data we have stored about you at any time.
• Correction: If your data is incorrect, you can ask us to correct it.
• Deletion: You can request the deletion of your data (unless it is required for legal obligations, such as invoices).
• Restriction of processing: You can ask us to limit the processing of your data.
• Data portability: You have the right to have your data transferred to another party.
• Objection: You can object to the use of your data for marketing purposes.

To exercise these rights, please contact us via our customer service. We will respond to your request within 30 days.

Sharing data with third parties

Ruitersport Maddelin only shares your data with:

• Payment service providers, for processing payments.
• Transport partners, for the delivery of your order.

We never share your data with third parties for commercial purposes.

Changes to this privacy policy

Ruitersport Maddelin reserves the right to update this privacy policy in the event of new developments, legislation, or technological advancements. Any changes will be published on this page. We recommend checking this page regularly.

Questions or complaints?

If you have any questions about this privacy policy or how we process your data, please feel free to contact our customer service. If you are not satisfied with our response, you have the right to file a complaint with the Data Protection Authority (Belgian Data Protection Authority).